Reviews
Comfort Flow employees are always very kind and they do not leave the site until you are satisfied and all guestions answered.
When our AC unit went out more than once for 4 years in a row and our home warranty company failed to repair the problem we needed help. I searched for the number one top rated heating and air conditioning company in the Eugene area and found Comfort Flow. I called and explained our situation and they sent a representative the next day. Kyle was great to work with. He examined the unit in our attic and outside and explained the unit we had was original to our house and not the correct size to cool our size home. Our unit was 25 years old. I couldn't believe it. It needed replaced. He went over our options, gave us his recommendation and we trusted exactly what he suggested. He then went over the pricing and warranty and even set us up with zero APR financing. He was very professional and personable. We were so appreciative. We got our install scheduled in a timely manner and it took the guys 2 days to complete the job . I felt so bad for them as it was 130 degrees in our attic those 2 days. They took very good care of our house while hauling out the old unit and installing the new one. We are extremely impressed. Kyle even came back to the house to show us exactly how to use the new thermostat and install the app on our phones to control the the temperature from anywhere in the house. We love our new unit and want to thank the whole team for taking care of us!
Anthony was very kind and professional and he fixed my system in a timely manner.
They came right away and understood I myself made a stupid error by putting the outside sensor batteries in wrong. So they only charged the initial home visit fee not service. Now that's working with you. Thank you serviceman
Jake did an amazing job working through my issues with Trane heat pump. He was very professional, answered all my questions, and instructed me in changing out and cleaning HVAC filter. Thanks Jake!
CFH put our heat pump in in 2019, and every two years we've had them come out and do a maintenance on everything. This year we had Bryan Lopez, and he was fabulous. Just superior customer service, great communicator and really understood what he was doing. Kudos to Bryan!
Austin was great! He's very professional and knowledgeable. He arrived on time and conducted our maintenance visit in a timely manner. We appreciate Austin!
We've been doing business with Comfort Flow for about 2 decades! Their regular service plan has helped keep our big HVAC unit in top-notch working order through all kinds of weather, and lasting longer that we expected. Their service professionals are courteous, friendly, and always professional. They are easy to reach and responsive by phone or in person as well. Thank you for wonderful local service!
our service tech was so respectable reliable and did a thorough job on cleaning. Our unit would definitely recommend him and plan on using him again overall great experience.