Reviews
Excellent communication! On time! Fast responses. Quick install and very accommodating. Great job Comfort Flow! I'll be a long term customer and recommend you to many.
We wanted to replace our 16 year old HVAC system and purchase a better, more efficient system. We had not done business with Comfort Flow before but knew they had a pretty good reputation in town and carried good quality brands. They also support some local non-profits (e.g. CASA, Kid Sports), and other community organizations (e.g. Eugene Symphony). This also influenced our decision.
The Mitsubishi Heat Pump system we purchased is excellent - quiet, very efficient, etc., but we were very disappointed with the thermostat that came with it (unfortunately, I had not researched this aspect of the system) and learned that the Mitsubishi system is not compatible with a lot of thermostats on the market. Working with our sales rep, Kyle, we tried several different methods to make the Mitsubishi thermostat work for us. It didn't.
So Comfort Flow modified the Mitsubishi system to accompany an excellent Honeywell thermostat that we are very pleased with. We now feel we have a first class heat pump system that can be controlled either through the thermostat or through the app on our cell phones.
Kyle is a good problem solver and was great to work with. He was friendly, knowledgeable, and responsive to our concerns. The same can be said for all of the Comfort Flow technicians who installed the systems components and cleaned the duct work.
Bottom line - we're glad we went with Comfort Flow.
Awesome Tech - so knowledgeable and thorough. Spent time making sure I understood everything and was concerned enough about every worry we had about our system by making sure everything g was looked at before he left .
Such a great experience .
Great people working for a great company
Great work, left the house clean after the work was done, on time, and a great company to work with
Kora Hansen was a great technician. She was polite, focused on her job of almost three hours. She summarized her work and the condition of our Comfort Flow system before she left. We couldn't have had amore skilled person!
We are very pleased with Comfort Flow. The installation team arrived on time. David, Kason and Benjamin each did a stellar job installing our new heat pump. They were finished by 4p (they had said to expect a full day). Gave us a tutorial for the new thermostat which was appreciated. Each of them was very friendly and considerate. We couldn't have asked for a better experience. Thank you!!!
I love doing business with comfort flow heating and air conditioning. I appreciate that they send a picture of the tech who will be doing maintenance on my equipment before he gets here. Those who they send out are polite, respectful and knowledgeable. They have always been here on time and report any foreseeable problems.