Reviews
David Reid and Alex Strand were here for almost 4 days putting in 2 different units in two different houses on our property. They were polite, communicative, mindful of space and where their things were kept, and overall just had a really great interaction with them both. Only been a couple days with our new systems , but so far so good! I would request their team if you're having the same work down in the future! Joe Meyers and Jorden Atkinson came out to do the electrical work and thermostat instillation. Super helpful and clear communicators, over and beyond to figure out a breaker situation and help walk us through some skill level way above our heads! Overall a great experience for such a big job!
Friendly on the phone. Easy to schedule our appointment for maintenance. We even got moved to an earlier date as there was a cancellation. The service person arrived promptly, checked everything, cleaned a few parts that needed cleaning, and indicated everything was working properly. Very fair price for maintenance. I strongly recommend this company. Thank you CFH!
You know that great feeling you get when you realize the person you are dealing with is exceptionally competent? That's how we felt when dealing with everyone at Comfort Flow. We bought a new heat pump and gas furnace from them, and every person we dealt with was thoroughly knowledgeable and skilled at every step of the way. Jeff C., the sales consultant, knowledgeably answered all of our probing questions. Lynn, the installer, and his crew were true experts, as was Mary, the electrician. Of course, we hope we don't have to buy a new system anytime soon, but if we did we would have absolutely no reservations about using Comfort Flow.
We used this company for maintenance and repair work. Both representatives were very explanatory with the work done. They were also prompt, thorough and professional!
Comfort Flow is a very good choice to install and maintain high quality hvac equipment. Their technicians inspect my system every 6 months. They are courteous, reliable and efficient. I'm very happy that I hooked up with Comfort Flow and would recommend them to anyone.
Jared Hayes and his two coworkers showed up when they were suppose to. They did their work in timely manner and cleaned up after themselves. The product was installed and looks great. It works as they told us it would.
Always on-time/professional and thorough!
We received excellent service as always from Comfort Flow, starting with our Rep Jeff C. and including the installers David R., Rob K. and electrician Mary S. Everything happened on time and our new system is amazing. We have always used Comfort Flow just because of their products & service.
I am writing to express my profound thanks for your reimbursement of my recent repair invoice. This was a surprising and extremely generous action on your part.
To recap the repair issue , 18 month old Trane HVAC system needed a new expansion valve which was a covered by the warranty. What the warranty did not cover was the 6 hours of labor to replace the valve, and the new freon that was necessary, which amounted to $840. I felt the manufacturer needed to take more responsibility for this product and i contacted Comfort Flow last week for the purpose of finding out who i should write to at TRane to get the best ear for my complaint.Imagine my surprise when i was told by Ken that Comfort Flow was going to refund my money. When i argued that the fault was not Comfort Flows and i had nothing but praise for your company over your many year of service to me, Ken told me in effect that i was a loyal customer and your company had decided to refund my payment of this invoice.