Reviews
Great guy who did the work!
Excellent skilled professionals. Most happy with service and work done.
Comfort Flow always takes the best care of me. The latest was my AC. After the heat dome in June, I decided it was time to call Comfort Flow. The office scheduled me, staff came out. All done in the most professional and courteous way. Then the equipment arrived way earlier than expected and Jared, Fawn and Andrew installed the three units and heat pump. What a pleasure all three are! I am thrilled with my new addition to my old house and will continue to recommend Comfort Flow to anyone. Thank you!
The whole crew: David R., Andrew E., Mitch P., & Jordan A. were really professional, knowledgeable, helpful, and very polite. Highly recommend.
We had a heat pump/AC unit installed today. Jared, Fawn and Axel were fantastic! Not only were they prompt, professional and friendly, they went above and beyond the service call. As they were installing our unit, Fawn fixed a couple minor things she found; bubble cover for outdoor outlet replaced, and our dryer vent that needed to be repaired. Jared and Axel were super as well! Prior to departing, Jared gave a full tutorial on how to use our new unit which was very helpful, and super easy! Our house is already cooling down! Also, our parts came in 2 months early!! We originally thought the install wouldn't happen until late September. With the fires that surround us, and the heat we're enduring, we are so grateful to have our AC unit installed to keep us, and our pets cool! We are so grateful for the level of service CFH provided to us. They are just amazing! I can't recommend them enough! Thank you so much!
We received excellent service as always from Comfort Flow, starting with our Rep Jeff C. and including the installers David R., Rob K. and electrician Mary S. Everything happened on time and our new system is amazing. We have always used Comfort Flow just because of their products & service.
I am writing to express my profound thanks for your reimbursement of my recent repair invoice. This was a surprising and extremely generous action on your part.
To recap the repair issue , 18 month old Trane HVAC system needed a new expansion valve which was a covered by the warranty. What the warranty did not cover was the 6 hours of labor to replace the valve, and the new freon that was necessary, which amounted to $840. I felt the manufacturer needed to take more responsibility for this product and i contacted Comfort Flow last week for the purpose of finding out who i should write to at TRane to get the best ear for my complaint.Imagine my surprise when i was told by Ken that Comfort Flow was going to refund my money. When i argued that the fault was not Comfort Flows and i had nothing but praise for your company over your many year of service to me, Ken told me in effect that i was a loyal customer and your company had decided to refund my payment of this invoice.
Great team of people. You don't see that kind of service anymore.
Sales rep was smart, efficient and presented himself well. Follow up and response to questions was prompt and helpful.